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The
Eeekonomist has discovered an expensive
supermarket checkout fraud which could
be ripping customers off by over £35million
a year. Our investigator did a normal
weekly shop in our local Tesburys. We
pushed our well stocked trolley to the
checkout, paid, and then went back to
our car. But, instead of putting our
purchases in the car before driving
home, we took all of the shopping out
of the carrier bags and then went back
into the store. When we pushed our trolley
back to the checkout, the checkout girl
put all of the goods through the till
again as if nothing had happened and
then made us pay again. We demanded
to speak to the manager over this incident
and we were referred to Head Office.
Head Office told us they are 'aware
of this set of rare circumstances' and
advised customers 'not to return to
the store with trolley's filled with
paid for purchases taken out of the
carrier bags if they do not want to
pay for them again'. Tesbury's made
£4532mn profit last year.
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